Getting an HVAC system can be a challenge. Not only do you need to choose the right model and features for your needs, you also need to take quotes and warranties into account.
Many homeowners worry about getting charged too much for a new HVAC installation, especially if they’re on a tight budget or need additional home upgrades. What should you look for when getting a replacement, and is it worth getting an HVAC second opinion?
Our guide will set you up for success by breaking down HVAC quotes, common red flags, and a few green flags. You’ll also learn tips for getting a second opinion for your HVAC diagnosis.
What Does an HVAC Quote Include?
Learning how to get a second opinion on an HVAC replacement starts with understanding what’s in your quote. A quote (or estimate) tells you exactly what you’re paying for so you can stay within your budget.
Hourly Rates
HVAC technicians usually charge an hourly rate for their services. Your quote should not only show you the rate, it should give you an estimated amount of time the technicians will be working.
It’s important to note that complications can happen during an installation, especially if they’re working in an older home or removing a damaged system. If they need a little more time, that doesn’t necessarily mean they’re overcharging you.
Scheduling
A new HVAC takes anywhere from a few hours to a few days to install. Depending on the size of your home and how many units you need, the job may take two or three days.
Your quote will break down scheduling details such as the estimated start and end time. Depending on your appointment, it may also include details on when the technicians will dispose of old units or install other upgrades.
Additional Labor Costs
Some home services businesses have wide service areas, so they may include travel costs. They may also need to fill out regulatory paperwork or obtain permits to legally and safely install a new system.
Disposal Fee
If you’re replacing an old system, you need a technician to safely remove it and dispose of it. Homeowners aren’t advised to remove and dispose of old systems themselves.
Not only do HVAC systems contain complex electrical components that could pose a fire hazard when handled improperly, they contain chemicals like refrigerant.
Equipment
Your quote should include the brand and model number of your new HVAC. It may also have additional details like the manufacturer’s name and the SEER (short for Seasonal Energy Efficiency Ratio) rating.
Still want to do more research? Check out additional resources to review the reputation of your home services business, such as the Better Business Bureau directory.
Why Do Quotes Vary?
An HVAC second opinion is crucial for avoiding getting quoted too much for HVAC services. However, there are good reasons why you may see a price difference, such as:
Geographical differences. Some areas require more paperwork due to energy-efficiency laws or zoning, so that can result in higher labor costs.
Equipment model. If you want a very energy-efficient model with all the latest features, it’ll cost more than a simpler model with a lower rating.
Location: If you live very far from the company’s service area, they may charge a little more for transportation costs.
Want an in-home inspection to see what else might be involved in your quote? Schedule your appointment online, and we’ll send over one of our experienced technicians.
3 HVAC Estimate Questions to Ask Before Committing
Getting a new HVAC installation is exciting, but the process can be intimidating or confusing. These questions will help you avoid red flags and narrow down green flags before committing.
1. What Does My Warranty Cover?
Your warranty gives you peace of mind that you won’t have to shell out money for a problem you didn’t cause. Before you get your HVAC installed, ask about your warranty and if it covers repairs or replacements for manufacturing errors.
No company should gloss over the warranty or make you feel foolish for asking. Green flags include being receptive to your questions and providing clear, detailed answers.
You should also ask about the length of the warranty and if there’s anything you need to do to maintain it. For example, some warranties require annual maintenance to stay valid.
2. Will You Repair Mistakes for Free?
If your home services business doesn’t properly install your system, it’s only natural to wonder if that mistake will have to come out of your pocket. Make sure to ask about any replacement charges in the event of an improperly installed HVAC.
A poor HVAC installation can look like:
A system that won’t turn on
Weak airflow, no cooling, and/or no heating
Strange noises or flickering lights
ARS provides an Exceptional Service Guarantee for all HVAC repairs, replacements, and installations. If, for any reason, you’re not happy with your service within a year of the invoice, we’ll fix the problem at no charge or refund you.
3. What Efficiency Ratings Should I Look For?
An energy-efficiency rating tells you how well your system balances performance with savings. For example, a system with a low rating may cost far too much only to deliver weak cooling and heating.
A good SEER rating to start with is between 14 and 16. However, some homeowners prefer a rating in the 18 to 20+ range to keep future energy bills low. Systems with these energy ratings are up to date and generally need less cooling repair or heating repair.
You can also look for other energy certifications, like ENERGY STAR. This rating operates on a scale of 1 to 100 and is an industry standard for sustainable, long-lasting HVAC systems.
It’s better to be safe than sorry. If you still want to do a little more research, check out our top ten questions to ask about HVAC replacements.
How to Compare HVAC Quotes
There’s nothing wrong with getting two or three HVAC quotes, then comparing them side by side. You may find one deal fits your budget better than another. You may also spot a few red flags.
Follow these three steps when comparing your HVAC quotes:
Look for inconsistent numbers. Take a few minutes to add up all the itemized services to make sure they equal the total at the bottom.
Search for a high level of detail. You should have clear breakdowns of labor costs, paperwork, and your warranty. Barebones quotes should be avoided.
Hone in on deals. Coupons, membership programs, and rebates are just a few ways a business can give you even more value.
What should you do if an HVAC quote feels incomplete? Mistakes happen sometimes, so consider reaching out to the business and following up on areas you’re unsure about. They may respond promptly and fix the paperwork, but if they seem dismissive or unprofessional, get a quote from somewhere else.
When Should You Get a New Installation?
You may be tempted to hold off on getting an HVAC second opinion due to all the complexity involved in a new installation. If you have an old or energy-inefficient system, putting off a new HVAC can put you in a far worse spot in the future.
If any of the following are true, a new installation is in order:
Your system is eight years old or older.
You’ve been calling for multiple repair jobs in the past few years.
You’re worried about a surprise breakdown in the winter or summer.
Get a Free Quote with ARS®/Rescue Rooter®
You deserve to enjoy the full benefit of your hard-earned money. At ARS, we help our customers enjoy great value along with excellent customer service and smart deals.
When you’re considering a new heating installation or want to replace your current HVAC system, we have detailed quotes to help you make an informed decision. Our work comes with our Exceptional Service Guarantee, coupons, and relevant tax rebates.
Get a new HVAC installation that delivers dependable cooling and low energy bills for years.
