At American Residential Services, LLC, we value strong collaborative relationships with our suppliers. We are committed to fostering effective partnerships that enable mutual growth and success.

This website will serve as a comprehensive resource hub for ARS Procurement and Supplier Enablement, hosted on the Coupa platform. It will facilitate streamlined transactions and effective communication, ensuring a seamless procurement experience.

The Coupa platform is a cloud-based spend management solution that unifies procurement processes, enabling efficient supplier collaboration and transaction management. By utilizing Coupa, ARS aims to enhance supplier engagement and streamline procurement activities, fostering a more efficient and transparent supply chain.

Getting Started with Coupa

Our procurement process is powered by Coupa, a procure-to-pay platform designed to help us enhance transparency and efficiency in our supplier transactions. Whether you're a new supplier or transitioning to Coupa for the first time, these steps will help you get started:

  1. Supplier Invitation

    Once you've been selected as an American Residential Services, LLC supplier, you will receive an email invitation to register on the Coupa Supplier Portal (CSP). Follow the link included in the email to create your account. If preferred, American Residential Services can also enable you through Supplier Actionable Notifications (SAN), allowing you to interact with Coupa directly through email without logging into the CSP.

  2. Profile Setup

    Once you've created an account on the CSP, complete your supplier profile, ensuring all necessary information, such as contact details, banking information, and tax documents is accurate and up to date.

  3. System Training

    The CSP is user-friendly and easily navigable. If needed, please familiarize yourself with the platform using Coupa training documentation and guides provided under Key Supplier Resources below.

Please note, if you have the capability to support cXML and/or punchout integration, please reach out to our team at supplierenablement@ars.com for further assistance.

Onboarding Support

If you are looking to become an American Residential Services, LLC supplier, please contact us at supplierenablement@ars.com. We understand that using a new platform can be challenging, so our onboarding process is designed to ensure a smooth and seamless experience:

  • Dedicated Onboarding Team: Our team is here to guide you every step of the way. From registration to first transaction, we provide personalized assistance to ensure your success.
  • Training Resources: Access a comprehensive library of materials, including video tutorials, user manuals, and FAQs, to get up to speed quickly. These resources can be found here.
  • Live Support: Have a question regarding onboarding? Contact our support team for real-time assistance at supplierenablement@ars.com.

Why Use Coupa? Benefits for Your Business

Joining the Coupa Supplier Portal (CSP) opens up a world of opportunities to optimize your business operations and enhance your partnership with American Residential Services, LLC. Here's how:

  • Streamlined Processes: Say goodbye to manual paperwork. Coupa automates your purchase order and invoicing processes, saving time and reducing errors.
  • Improved Cash Flow: Faster and more transparent payment processing ensures you get paid on time.
  • Real-Time Insights: Gain visibility into your transactions, including purchase orders and payment status, all in one place.
  • Ease of Communication: The CSP acts as a centralized platform for communication and document exchange, fostering stronger collaboration.
  • Enhanced Credibility: Being part of the Coupa network can enhance your reputation, making it easier to connect with other leading companies.

Key Supplier Resources

Essential resources to assist you in navigating Coupa and maintaining a productive relationship with American Residential Services, LLC can be found here on Coupa's training and resource portal for suppliers.

If you have a question for the American Residential Services team, please reach out to us at supplierenablement@ars.com.

Our Commitment

At American Residential Services, LLC, we hold ourselves and our suppliers to the highest standards of integrity, quality, and service. We expect our suppliers to:

  • Adhere to all legal and regulatory requirements
  • Maintain accurate and up to date records on the Coupa platform
  • Communicate proactively about any issues or changes

Payment Terms and Policies

All invoices must be submitted through Coupa or sent to American Residential Services' invoice inbox at invoices@ars.coupahost.com to ensure timely processing and payment.

Contact Us

If you have any questions or need assistance, please do not hesitate to reach out to our supplier support team at supplierenablement@ars.com.

We look forward to working together to build a successful partnership. Thank you for choosing American Residential Services, LLC!